Assistant Manager – Origins Kitchen

About The Exploration Place:

As the largest museum and science centre outside the lower mainland, The Exploration Place has taken a leadership role in the region and has offered quality programs and services for over two decades. The Exploration Place is a charitable organization with a mission to provide learning opportunities that foster an understanding of significant past and current issues shaping our community by linking experiences within the Regional District of Fraser-Fort George to the world in a unique, participatory Museum of regional history, science, and technology. You will join a team of enthusiastic and passionate individuals whose goal is to work together for the success of all departments and have fun doing it! This position is ideal for a detail-oriented, energetic, creative person who has a passion for supporting the meaningful programs and services we offer and wants to be a part of a team that makes a positive impact in our community. 

Who are we looking for?

We are looking for an outgoing, reliable, passionate, self-motivated individual looking for a career in management or business. The ideal candidate loves a challenge, is highly organized and personable, with a passion for great food and how it is sourced and presented! To be successful, you’ll need creativity, attention to detail, management skills, a wide range of baking, prepping, cooking knowledge, and to be a hard-working servant-leader with a willingness to learn. 

What are the hours and benefits?

This is a permanent, 40-hour-per-week position. A regular workday is 8 hours, plus a 30-minute unpaid lunch break. Occasional extended hours and evenings will also be required. 

After a 3-month probationary period, benefits include:

• Extended health and dental benefits
• Group life insurance
• Employee and Family Assistance Plan
• Vacation accrual of 2 weeks (80 hours) annually
• Sick leave of 10 days (80 hours) annually
• Annual Membership to The Exploration Place
• Staff discount in our gift shop
• Professional Development opportunities related to this position and the museum and science centre industry 

Job Summary:

You will be assisting the Manager in supervising the Origins Kitchen team. We are looking for those who desire to prepare delicious meals according to menu.

The successful applicant will be responsible for the following:

• Reporting to and working with the Manager – Origins Kitchen to meet company goals
• Supervising the Origins Kitchen team
• Working with the Manager to standardize the menu
• Various administrative tasks as needed
• Producing exemplary product to sell in our café and retail space
• Monitoring inventory and maintaining grocery list
• Assisting in processing, checking, and stocking inventory shipments
• Estimating future needs for goods, kitchen utensils, and cleaning products
• Ensuring the café is stocked with ingredients and prepared goods
• Prepping and assembling ingredients by washing and chopping fruit and vegetables, cutting meat and cheese, etc.
• Preparing dishes such as salads and sandwiches
• Undertaking cooking and baking duties
• Meeting performance goals
• Maintaining a clean and orderly kitchen by washing dishes, sanitizing surfaces, sweeping and mopping the floor, taking out garbage, and recycling
• Heavy-duty cleaning once per shift (rotating schedule of areas)
• Helping train new employees on operations, protocol
• Attend and facilitate staff meetings
• Ensuring compliance with sanitation and safety regulations, including communicable illness protocols
• Being an advocate of our brand and facility
• Processing transactions, handling cash, and processing debit/credit cards, as needed
• Maintaining the physical appearance and cleanliness of the kitchen, ensuring that the facility and all equipment remain in good repair, and creating a polished aesthetic
• Ensuring accurate reporting of sales figures and other financials as required
• Representing the Museum with the utmost integrity, exemplifying the values and mission of our organization
• Aiding with various special events as necessary
• Other duties as assigned 

Knowledge, skills, and abilities we are looking for:

• Canadian Citizenship or permanent resident status
• Possess a minimum of Grade 12 Graduation Diploma, Dogwood, or equivalent
• Must be willing to present a BC Vaccine Card showing full COVID-19 vaccination and abide by all COVID-19 regulations. If, over time, Health Canada updates its definition of “fully vaccinated” (such as requiring “booster” vaccine doses), employees will be expected to comply to maintain fully vaccinated status
• Certified Food Safe Level 1
• 5+ years work experience, 2-5 years supervisory experience
• Possess strong oral and written communication skills
• Outgoing with good interpersonal skills
• Performance Excellence – Always striving for better
• Reliable, passionate, and self-motivated
• Positive—must come to work positive and upbeat to create and maintain a positive, fun, and friendly work environment for your team
• Seeking new opportunities and challenges and confident in your abilities
• Coachable—willingness to accept constructive feedback and open to making improvements
• Perseverence—willingness to see things through and not give up when challenged
• Adaptability & Stress Management – need to be able to adapt quickly to changing situations and reprioritize as needed while still maintaining composure
• Critical Thinking – must be able to evaluate situations and find proper solutions in a timely manner
• Collaboration – Ability to work well in a team environment by understanding others’ needs and adapting to them
• Efficient – must work efficiently whether there is time pressure or not
• Self-Motivated – you should be motivated to come to work and complete your duties to the best of your ability
• Organized – must exhibit organizational and time management skills both inside and outside the kitchen
• Helpful – should always be striving to look out for the good of your team and the museum and help where possible (including covering shifts personally if needed).
• Responsible – must be accountable for the performance of the kitchen, whether positive or negative and constantly seek to improve
• Feedback and Follow-up – Provide consistent and constructive feedback to team members and follow up to ensure improvements are made
• Ability to work closely and communicate respectfully with The Exploration Place team at large
• Be familiar and comfortable with software, including Point of Sale Systems
• Be familiar and comfortable with communication and collaboration tools such as Zoom and SLACK
• Must show flexibility when asked to perform other tasks as needed
• Ability to work evenings, holidays, and weekends as scheduled
• Be able to lift and/or move up to 50 pounds on select occasions and stand for long periods 

Results:

• Amazing Customer Service – Our customer service must stand out among our competitors, and you will help make that happen by ensuring our entire team is delivering fantastic customer service
• Incredible product – You are also responsible for ensuring the team produces our amazing product excellently. Attention to detail and care while serving our customers is crucial.
• Maintaining Systems and Standards – You are responsible for ensuring the completion of all our daily/weekly/monthly tasks to ensure our kitchen is clean and operating smoothly
• Effective teams and Personal Development – You are responsible for leading, motivating and coaching the individuals on your teams so that they are effective with high morale. You will help them gain the necessary personal development and leadership skills for success in their future endeavours inside and outside work.
• Goal Oriented – Focused on achieving kitchen and museum objectives such as food and labour costs, profitability, and sales growth 

The Exploration Place is an equal opportunity employer.

We do not discriminate against ability, ethnicity, gender identity, socioeconomic background, or sexual orientation. We strongly encourage applications from racialized individuals, under-represented communities, and diverse backgrounds, identities, and experiences. We’re looking for motivated, compassionate people who can execute from the ground up. The Exploration Place is committed to providing our team members with safe, quality work experience, employability skills, and access to career development through professional development opportunities and mentoring. We use an in-depth, hands-on training program that allows our new employees to learn by doing, working closely with all departments and with our leadership team. 

All offers are subject to the satisfactory completion of reference, police criminal record checks, and proof of vaccination.  Only successful applicants will be contacted. Please email your resume, cover letter, and three references to Jeni Arnott, Manager – Origins Kitchen.

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